At 3D Generator we take pride in our customer service so please feel free to contact us to ask any questions. Before you do however, you might find the answers here.
What is the maximum sized object you can scan?
We can scan objects up to 700 x 700 x 700mm
What type of objects scan well?
Items that have a matte surface scan well.
What type of objects don’t scan well?
Transparent and shiny objects don’t scan well. As a solution these types of objects can be either spray painted or coated with powder to facilitate the scanning process.
Can you come to me to scan my object?
Yes, but this will incur additional costs if you are not local.
How can I get my object to you for scanning?
You can deliver your object to our office in Wells, Somerset. If you post it, we recommend that it is send it via a signed for and insured service.
Can you scan people or animals?
We are able to scan faces but not animals at this point.
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